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				Dear Derek   I am writing to express my appreciation in the way you have helped me to set up my business.  I have been interested in purchasing or investing this type of business for some time now. I came across your advert in the Daltons Weekly and have never looked back since. You have supported all the way from day one.  I was hesitant to be part of a franchise however the level of support and time you have invested in me and my business I have nothing but praise for you. Pressing Matters is a great concept and I look forward to building the business and name alongside you.  I know you have put a lot of time and effort into me. For the level of investment Pressing Matters requires I feel it is well worth money spent. I know that whenever I need you, you are just at the end of a telephone line. It is unbelievable how much you have put in for me from training on accounts, adverts for outworkers, launch adverts, training us with the method, all my consumables for the initial set up period, contact drycleaners, initial interviews for outworkers, all my price lists and endless advise.  What can I say besides thank you for having confidence in me and giving us the opportunity to join in your family business.  Thank you. Alpa. Hemel Hempstead. December 2007